FAQ:
Q1:What tests have you passed?
A: For the US market, our clients normally test for food grade, ASTM, CALI 65, Total lead, etc
For the EU market, our clients usually need to do EN71 I-III, AZO, Total Cad,Total Lead, PHTs, PAHs
Korean clients need to do KC safe test include both physical &Chemical products
Our products can meet all above tests.
Q2: What's your MOQ?
A: Usually we can start an order from 500PCS. But depend on the different material,size and style, the MOQ will be changed.
Q3: Can I add my logo or company name on the bag?
A: Yes, OEM and ODM are available for us.
Q4:Can you design for us?
A:Yes,we have professional designer ,please tell us your requirement , Over 100 designs, OEM, ODM available. all your orders can be taken good care.
Q5:Is it possible to get a free sample?
A:Yes, for the existing style 1 ~2 piece samples are free with freight collect.For the customization type ,The prototyping cost USD$200/design, will refund when place order reach the required quantity .
Q6:What is your delivery time?
A:Usually 14-60 days. According to the order quantity and item style, delivery time will be different. Sampling time: 2 weeks after got the confirmation on the layout.,
Q7: What kind of payment term you accept?
A: Our payment terms is 30% as deposit and balance against the copy of B/L
Q8: Can you help shipping or deliver items to door?
A: We can do that either by ocean , by air or by express !And we have been doing all these way for our clients.
